Plan Alpha — Small Business

Description

BrandHub Agency — Managed IT Service Retainer Plans (Los Angeles County)

(Minimum engagement: 12 months | Onsite support billed separately at $175/hr)

Plan Alpha — Small Business

Employee Range: 10–25 Employees
Monthly Retainer: $4,250/month
Included:

• 24/7 Remote Helpdesk (Tier 1 & 2 Support)

• Workstation Management (up to 25 devices)

• Microsoft 365 / Google Workspace Administration

• Basic Network & Printer Management

• Cloud Backup (500GB included)

• Endpoint Security & Patching

• Quarterly IT Health Report

Add-ons:

• Advanced Security Suite – $12/user/month

• Onsite Support – $175/hour

Contract Terms

• Minimum Contract: 12 months

• Onboarding Fee: One-time setup — equal to one month’s retainer

• Renewal: Annual renewal with performance review

• Discounts: 5% off for 24-month contracts