Billing Structure Policy
BrandHub Agency – Benaiah Joseph Holdings LLC
support@brandhub.agency | (626) 317-3001
1. Card on File Requirement
All clients must maintain an active and valid payment method (credit or debit card) on file at all times.
Failure to maintain an active card may result in immediate suspension of services, licensing access, or infrastructure support.
2. Standard Billing Cycle
Invoices are issued and charged on the 15th of the prior month for services rendered in the upcoming month.
(Example: Services for June are charged on May 15th.)
Payment is collected automatically using the card on file.
3. Late or Failed Payments
If a payment fails on the scheduled charge date, the account enters a 3-day grace period.
After 3 days, services are automatically paused or restricted until full payment is received.
Repeated failures may result in permanent termination of services and licensing revocation.
4. Contract Clients and Licensing Terms
Clients under a signed contract are bound to the terms outlined in their agreement and this policy.
Monthly service, module licensing, software access, and integrations are billed in advance unless stated otherwise.
Annual licensing and platform fees are billed separately according to renewal schedules.
5. Service Suspension and Enforcement
If payment is not received or the billing method fails, BrandHub Agency reserves the right to:
Disable active services
Terminate software licenses
Revoke administrative or technical access
Delay or cancel any scheduled deliverables
6. ADA Compliance Licensing Fee
Effective immediately, BrandHub Agency requires all active client websites to maintain an active ADA Compliance application license.
Cost: $99.00/month billed annually ($1,188/year)
Billed every April or at project launch if onboarding mid-cycle.
Non-payment or refusal to maintain ADA compliance will result in automatic service suspension or account closure without further notice.
7. Policy Changes
BrandHub Agency reserves the right to modify this Billing Structure at any time without prior notice.
The most current version will always be available on our website at www.brandhub.agency.
Questions regarding billing must be submitted in writing to:
support@brandhub.agency
BrandHub Agency – Benaiah Joseph Holdings LLC
116 E. Live Oak Ave #44, Arcadia, CA 91006
(626) 317-3001 | support@brandhub.agency